.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Study Innovation Honor for Artificial Intelligence Call Centers and also named an Innovator in two Aragon Research Entire world rumors: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. The company was actually identified as the most important seller in the AI Agent Platforms report.At the core of Five9’s development is their sight for The NEW CX, where AI Agents and AI-empowered Person Brokers work together to supply hyper-personalized client adventures. The provider recently offered brand-new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Forerunner in The Aragon Research Study World for AI Agent Platforms in the ICC, 2025 and Aragon Analysis Planet for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has actually been actually named a victor of the 2024 Aragon Research Innovation Award for AI Connect With Centers. Also, Five9 has actually been called a Leader in two Aragon Investigation Globe records: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. This acknowledgment from Aragon Study emphasizes Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 file positions Five9 as the absolute most
key merchant rated in
the file, identifying Five9 s critical vision for AI-driven technology in CX. At the core of the advancement is Five9’s concept for The brand new CX where AI Agents and also AI-empowered Human being Representatives collaborate to provide hyper-personalized, effortless customer adventures. By encouraging services to deliver transformative consumer communications while decreasing prices and also enhancing productivity, Five9 is setting brand new standards for AI-powered options in the contact facility sector.
AI is foundational for creating remarkable client adventures, as well as our experts are recognized to become pinpointed by AragonInvestigation as impressive for our efforts to thrust the smart call facility forward, stated Jonathan Rosenberg, Principal Modern Technology Policeman and also Chief of Artificial Intelligence, Five9. Our concentration has actually been actually, and also will certainly continue to be actually, assisting organizations supply those adventures with simple resources and also functionalities. Along with each new innovation, we take a breakthrough for both Five9 and also for the sector as a whole.
The Aragon Study Technology honor determines carriers leveraging lofty use of modern technology to certainly not simply adjust as markets change, however to proactively interfere with and inform just how their markets will definitely progress. Five9 was officially presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards ceremony.Five9’s dedication to innovation, especially its own eyesight for mixing AI Brokers and also AI-empowered Human Being Representatives, is specifying a brand new specification for how services can provide hyper-personalized and also smooth client experiences, said Jim Lundy, Owner, Chief Executive Officer as well as Lead Expert, Aragon Research Study. This honor and also document identity builds on Five9’s devotion to delivering artificial intelligence innovations for CX.
Previously this year, the firm presented new advancements, featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers, that enhance the technique business come close to CX, driving better outcomes for each clients and representatives. Regarding Five9. The Five9 Smart CX Platform, powered through Five9 Brilliant AI, supplies a comprehensive suite of services to electrical power AI-elevated customer adventures that deliver far better service outcomes and Carry Joy to CX.
Our linked cloud-native offering makes it possible for hyper-personalized customer expertises as well as more equipped employees, creating every customer communication even more linked, easy, and personal. Counted on through 2,500 +customers and 1,400+ partners around the world, Five9 combines the energy of artificial intelligence, our platform, as well as our folks to drive AI-elevated CX.To learn more, check out www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Rights Booked.
The id of an Aragon Research honor winner is actually not a recommendation through Aragon Research of any sort of supplier, item, or company. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major honors performed Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 gained the 2024 Aragon Investigation Innovation Award for AI Contact Centers and also was called a Forerunner in two Aragon Study Entire world files: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand new AI products did Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives to transform consumer experience management.Just how does Five9’s( FIVN )BRAND NEW CX eyesight influence customer support? Five9’s NEW CX eyesight mixes AI Representatives along with AI-empowered Human Brokers to provide hyper-personalized, simple customerknowledge while lowering prices as well as improving performance.
What was Five9’s( FIVN) calculated opening in the Aragon Investigation Planet 2025 document? Five9was set up as the best critical provider in the AI Representative Operating Systems in the ICC, 2025 document, recognizing their tactical vision for AI-driven advancement in CX. When carried out Five9( FIVN) receive the AragonResearch Study Development
Award
?
Five9 was actually formally presented with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.